Privacy Policy

Elite Bank Panama ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By accessing our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information:

• Name, contact details (email, phone number, address), and identification documents.
• Financial information such as account details, transaction history, and income.
• Information provided during the account registration process or loan applications.

b. Non-Personal Information:

• Browser and device information, IP address, and cookies.
• Usage data, such as how you interact with our website and services.

2. How We Use Your Information

We use your information to:

• Provide and improve our banking and financial services.
• Process transactions and respond to inquiries.
• Ensure compliance with legal and regulatory obligations.
• Communicate with you about your account, services, or promotional offers.
• Prevent fraudulent activity and enhance security.

3. How We Share Your Information

We may share your information with:

• Service Providers: Trusted partners who assist with operational support, such as payment processing or IT services.
• Regulatory Authorities: To comply with legal requirements and government regulations.
• Other Parties with Consent: When you explicitly agree to share your information for specific purposes.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement robust security measures to protect your information, including encryption, firewalls, and secure access controls. While we strive to protect your data, no system can guarantee 100% security.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal and regulatory obligations.
• Opt-Out: Opt-out of marketing communications or data collection via cookies.

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality and user experience.
• Analyze site traffic and usage patterns.

You can manage your cookie preferences through your browser settings.

7. Retention of Data

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest updates.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: privacy@elitebankpanama.com

Phone: +5078337891

Address: Calle 50, Panamá City, Panamá

Thank you for trusting Elite Bank Panama. Your privacy and security are our top priorities.